Job Openings » Salesforce Administrator [ DigiSource's Partner - MX]
Salesforce Administrator [ DigiSource's Partner - MX]
by DigiSourceStatus
Inactive
Salary
1,800 - 2,200 USD
Job Description
DigiSource’s partner is the world’s biggest third party maritime due diligence organization, providing expertise in global safety, sustainability and social responsibility best practices.We bring together years of industry expertise with the output from analytics and large data sets to provide our safety and environmental scoring systems, recommendations and consultancy services.
Using leading data and technology, we aim to set new benchmarks in environmental protection. We support global initiatives and action influencing practical and impactful change, enabling “win-win” for business and the environment.
Company name: https://rightship.com
Major Responsibilities
SYSTEM ADMINISTRATION TASKS
Using leading data and technology, we aim to set new benchmarks in environmental protection. We support global initiatives and action influencing practical and impactful change, enabling “win-win” for business and the environment.
Company name: https://rightship.com
Major Responsibilities
SYSTEM ADMINISTRATION TASKS
- Serve as primary System Administrator/Analyst for the Salesforce and other associated IT environments with internal stakeholders.
- Identify businesses improvement processes and efficiency in Salesforce by eliciting, documenting, and analyzing requirements around business challenges.
- Manage administrative functions including user account, maintenance activities, creation of reports and dashboards, workflows and other BAU tasks such as enquiries, as the single point of contact.
- Conduct regular internal system audits and prepare for system platform upgrades.
- Manage Salesforce, associated data feeds and integrations to ERP system.
- Manage any upgrades and development requests.
- Assist in training of new users and grow Salesforce competencies across teams.
- Effectively act as the liaison between internal users and other stakeholders
- Basic understanding of these Salesforce technical skills: AppExchange, Automation, Collaboration, Data Management, Reports and dashboards, CRM, Platform, Sales & Marketing and DocuSign or Conga Sign and Integrations
- Provide support to the team in creating reports, performance dashboards and workflows to manage business metrics and gain analytic insights.
- Build analytic visualization dashboards to assist with business data-driven decisions.
- Provide support to the team in creating reports, performance dashboards and workflows to manage business metrics and gain analytic insights.
- Build analytic visualization dashboards to assist with business data-driven decisions.
Job Requirement
- Salesforce Administrator certification
- Bachelor’s degree in information systems, Software Engineering, or another related field
- Minimum 3-5 years of working experience in the related field
- Must demonstrate strong communication skills including verbal and written communication in English with people across the organization, from leadership to the actual users themselves.
- Creative and analytical thinker with strong problem-solving skills.
- Ability to critically evaluate information, decompose high-level information, and assess user requests from the underlying true needs of the business.
- Ability to assess the impact of new requirements on Salesforce and associated CRM systems including all upstream and downstream applications, systems, and processes.
- Sound knowledge of best practices for report/dashboard creations and other Salesforce related activities
- Ability to troubleshoot issues and manage priorities effectively, while maintaining a high degree of customer orientation
- Analytical thinking with ability to ask the right questions to understand user problems and develop solutions.
- Project management skills to manage pipeline, deadlines, prioritization, and process.
- Process-based skills, i.e., process flow diagrams, wireframing
- Experience of using JIRA
- Experience in working with cross-functional teams across multiple geographies.
- Salesforce CPQ/NetSuite and Celigo integration experience is an added advantage.
- Collaborate with Sales Teams and Finance teams and conduct training.
- Able to work in the EMEA time zone to provide coverage for London and Houston offices. ( 2pm - 10pm)
- Up to $2200 monthly salary
- Net $200 healthy & internet allowance/month
- 15-25% annual bonus based on performance
- 100% Social insurance
- Full equipment
- Hybrid work ( 3 days at office/ week)
- Vinmec healthcare package for family
- CV screening
- PI test
- First interview
- Second interview